News | November 12, 2004

Vastera's Managed Services Operations Earn ISO 9001:2000 Certification In Mexico And ISO 9001:2001 Certification In Poland

Source: Vastera

Vastera, Inc. (Nasdaq: VAST), the worldwide leading provider of solutions for Global Trade Management (GTM), today announced that its 11 Managed Services operations in Mexico have been certified in compliance with the International Organization for Standardization (ISO) 9001:2000 standard. In addition, Vastera's Managed Services site in Bydgoszcz, Poland has received ISO 9001:2001 certification. Vastera now has received ISO certification for 14 Managed Services operations, including its sites in Mexico, Bydgoszcz, Poland, Southfield, Michigan and Ontario, Canada.

The new ISO certifications validate that Vastera's Mexico and Poland locations have an exemplary quality management system in place. ISO 9001:2000 and 9001:2001 certified organizations enhance customer satisfaction by not only meeting customer and regulatory requirements, but also by continually working to improve performance. The ISO certification process includes a rigorous review of business processes, documents, work practices, data, and records by an independent third-party auditor. In addition to participating in such reviews, Vastera employees were interviewed and on-site observations were held at its Mexico and Poland facilities.

"Maintaining the highest quality business practices and standards on a global basis is a key example of the value we pass along to our customers," said Bernie Hart, Vice President of Global Trade Managed Services for Vastera. "As the only Global Trade Management vendor with dedicated personnel and facilities in nearly 15 countries, Vastera continues to be recognized for its superior management systems and business-to-business best practices around the world. The result for our clients is a service that emphasizes compliance, efficiency, and effectiveness."

Founded in 1947, ISO works to facilitate the international coordination and unification of industrial standards. The organization has a network of national standards institutes from 148 countries working in partnership with international organizations, governments, industry and consumer representatives.

In addition to being ISO 9001:2000 and ISO 9001:2001-certified, Vastera is:

  • C-TPAT (Customs and Border Protection's Trade Partnership Against Terrorism Program) certified, enabling expedited clearance through and reduced physical examinations at Customs' checkpoints.
  • PIP (Partners in Protection) certified in Canada, recognizing Vastera's dedication to enhanced border security in North America.
  • SITPRO (Simpler Trade Procedures) certified in the United Kingdom. Vastera is an approved document supplier to produce and supply SITPRO's nearly 70 standard documents for its customers operating in the U.K. and Europe.
  • WSK (Wewn-trzny System Kontroli) certified in Poland, recognizing Vastera's exemplary quality and compliance management systems. Vastera's managed services operations in Poland received this Internal Control System (WSK) certification from the Polish Center for Testing and Certification.
  • IQNet certified in Poland recognizing that Vastera's Managed Services operations have implemented and are maintaining a Management System which fulfills the requirements of the ISO 9001:2001 standard.
About Vastera Global Trade Managed Services
Vastera's Managed Services offerings consist of business process outsourcing solutions that combine Vastera TradeSphere technology solutions, proprietary global trade methodologies and processes, and trade expertise. Vastera offers services to manage all or a portion of our clients' global trade operations, ranging from specific global trade functions to providing a complete Managed Services engagement. Vastera's Managed Services offering helps clients reduce their global trade operating costs and to realize benefits such as enhancing regulatory compliance, capitalizing on preferential trade programs, increasing speed in their global supply chain and improving supplier sources. Vastera's Global Trade Managed Services customers include Avaya, Black & Decker, Ford Motor Company, General Electric, International Truck and Engine Corp., Johnson Controls, Lucent Technologies and Nortel Networks, among others.

About Vastera
Vastera is the worldwide leader in providing solutions for Global Trade Management (GTM). Utilizing Vastera's GTM solutions, clients realize significant reductions in costs to manage their global trade operations while improving compliance with government regulations and service levels to end customers. Vastera's GTM solutions include: TradeSphere (software), Trade Management Consulting (business process consulting), and Managed Services (business process outsourcing). As the only publicly traded company focused exclusively on global trade, Vastera is headquartered in Dulles, Virginia and has more than 650 professionals in 14 countries. With over 400 clients throughout the world, many of the world's largest corporations utilize their GTM solutions. For more information, please visit www.vastera.com.