Article | July 2, 2019

Solving Software Issues: Use Of Defect Tracking Tools

By Ray Parker

Field Service Software Selection

The current digital era, quick software releases and quality demands for exceptional defect tracking tools. Software development companies utilize different testing, test management, and issue tracking tools, that are designed to assist testers in all possible ways. It is important to identify bugs early in the development cycle, while most agile teams have left alone defect tracking system. They claim that this process creates a lot of unnecessary overheads and also prevent development teams from communicating efficiently. That is somewhat true but there are still many benefits that software testers gain from defect tracking systems.

All Possible Ways for Defect Tracking to Work in Best Interest of Testers

Whether testers need to test application for a small start-up or manage an entire organization’s software, there are different tools available for any use. Different non-technical tools are useful for development teams to enable easy defect tracking. Some testers are in the habit of using e-mails, sticky notes, spreadsheets, etc. all you need are defect tracking tools. Developers and testers use these tools to eliminate all defects and improve the processes for teams. Defect tracking assists bug detection at the early stages of software development. Testers perform issue tracking and make the best of these tools to get the issues resolved. However, if it fails then testers work with other testing techniques. These tools not only provide a proper roadmap to defect management but also valuable metrics. If a single tool is used during the complete testing process, it becomes easier to keep a track of repeated bugs in the system.

Things That Could Go Wrong with Issue Tracking Tools

Most of the problems with defect tracing are that there are too many overheads to carry out the processes and tools. The idea of tracking bugs is not bad, but they are expensive. Large enterprises use multiple tools to track different defects and check how they can be integrated for best results. When looking from a team's perspective, it is not easy to locate all the bugs placed in the form of documents. Issues tracking provides a complete platform for testers to track, record and resolve the bugs. While using these tools, there can be major issues occurring in the system, which can be quite overwhelming for the software testers if all the tools are not integrated. Sometimes, the cost of bug tracking and more than that of fixing those bugs, this is why organizations face challenges when choosing whether investing in bug tracking is the right choice or not.


It is safe to say that issue tracking tools resolve most of the software issues and make a quality top priority. But the right tools should be used to achieve the expected results. The development teams are trained to use the defect tracking tools, and once they provide an insight into bug tracking, it gets easier to analyze the problems and resolve them efficiently.

Author Bio:

Ray Parker is a senior marketing consultant with a knack for writing about the latest news in tech, quality assurance, software development and travel. With a decade of experience working in the tech industry, Ray now dabbles out of his New York office.