SimonDelivers Launches New Customer Benefits

SimonDelivers, Inc., Minnesota's leading home grocery delivery company, recently launched a new suite of customer benefits that extend from their route-based delivery service.

SimonDelivers has developed a best in class delivery platform that allows the business to operate one of the nation's most efficient home delivery services. Newly launched services include a "Get to Know your Neighborhood Service Representative ('NSR')" feature and target delivery time information that is updated in real time. "We are very excited about our new enhancements," says Chris Servais, Vice President of Operations. "Our customers have come to expect exceptional service and now by allowing them to not only see when we will be at their door, but who is actually making the delivery, we feel we're adding an unprecedented level of customer service and security."

SimonDelivers has joined with UPS Logistics Technologies in deploying these features. The NSRs carry GPS-enabled Nextel phones that allow our system to track every delivery and traffic glitch, while dynamically updating the customer's targeted delivery time. While the online grocery industry has long used two-hour delivery time window commitments, SimonDelivers has proven, with 98% reliability, that it can deliver within plus or minus thirty minutes of the delivery time. "With each delivery, snowflake and traffic delay, we learn more about our routes -- enabling continued improvements in our planning, execution, and customer satisfaction," stated Mr. Servais.

"SimonDelivers continues to break new ground in their industry," said Len Kennedy, Vice President-General Manager, UPS Logistics Technologies. "By utilizing our Transportation Suite software, they'll continue to enhance their route efficiencies." This program is one of the few transportation management applications with seamless data transmission from routing to delivery available today. It uses a single database, allowing for significant time savings during account maintenance, and reports to be queried and printed from a single location for multiple applications.

"This relationship with UPS Logistics Technologies is one of many components in our long-term strategy," stated Christopher Brown, CEO SimonDelivers. "Our continued investment in their suite of logistics applications provides us with flexibility as our business grows both geographically and strategically."

About UPS Logistics Technologies
A subsidiary of transportation and supply chain management company UPS (NYSE: UPS), UPS Logistics Technologies delivers transportation and logistics solutions that directly impact a company's bottom line. UPS Logistics Technologies has been focused on developing products and solutions to improve the operational efficiency of distribution companies. This concentrated focus has produced industry-leading software solutions that enable highly efficient, order-to-delivery processes. Solutions include street-level route optimization, territory planning, mobile delivery execution, real-time wireless dispatch and GPS tracking. UPS Logistics Technologies' products are in use with more than 1,300 installations worldwide and manage more than 60,000 vehicles daily. Customer Service is available 24 x 7 to customers in need of assistance. For over 22 years, these solutions have helped elevate the customer experience while lowering transportation costs. For more information email market@upslogistics.com.

About SimonDelivers (http://www.SimonDelivers.com)
SimonDelivers, Inc. is an online grocery delivery company servicing 3,200 square miles surrounding the metropolitan areas of Minneapolis and St. Paul, from a single distribution center. SimonDelivers offers convenient next-day delivery six days a week to most locations including residential households, apartments, businesses and condominiums. The broad selections include regular grocery items, local favorites, fresh meat and produce, deli and seafood (both national and local brands), a Wine & Spirits Shop and, now, freshly prepared and fully cooked meals.