Pitney Bowe's Arrival Package Tracking and Delivery Management System

Pitney Bowes Arrival® System automates the tracking of mail and packages after they reach your mail center. Arrival® ensures full accountability for critical parcels and documents until they are delivered to the addressees. It also simplifies delivery logging, reporting and prioritization for mail-center staff, and it gives addressees a variety of options for checking delivery status and location.

• Use barcode readers to identify and record the name of the carrier that delivered each item
• Electronically capture and store the signature of anyone who accepts delivery of a parcel or letter
• Track and report the receipt of damaged items
• Detect when expected mail does not arrive and automatically alert recipients
• Provide internal tracking and accountability for PO, RMA and COD deliveries
• Build custom delivery-manifest lists that prioritize deliveries by department, delivery routes or mail stops
• Scan and store images of damaged packages to document their condition (requires Arrival® Imaging option)
• Improve internal delivery processes
• Easily determine internal location and delivery status of any inbound parcel
• Increase employee accountability for package handling
• Request email notification when parcels addressed to them reach the mail center
• Send electronic instructions to the mail center when deliveries require special handling
• Receive email alert and digital photos of questionable packages, so they can confirm or refuse delivery (requires Arrival® Imaging option)
• Automatically log expedited letters and parcels as they're received at the mail center
• Speed data entry by using Arrival® in conjunction with portable data collectors (PDCs)