Minnesota Glove Boosts Customer Service With Infor10 Distribution Express

Minnesota Glove sells to manufacturers who are consolidating their vendors in an effort to streamline operations and manage costs. With this increased industry pressure, it is critical for Minnesota Glove to bring added value to its business-to-business relationships. The company is achieving this through top-notch customer service and creative problem solving thanks to Infor10™ Distribution Express (FACTS) Relationship Management.

Building better value and cultivating relationships are key strategies that differentiate Minnesota Glove from others in their industry. "Originally, I thought the Relationship Management System would only be used by our sales team. Now I see that this software also serves our purchasing, accounts receivable, and management departments," says Bob Ludes, president/CEO of Minnesota Glove. "Now we all have access to a wealth of information in just one or two keystrokes."