Megatrux, Inc.
As a leader in transportation service, the mission of Megatrux is -
- To provide extraordinary service by consistently exceeding client expectations.
- To continuously expand service through the Team Megatrux philosophy.
- To enjoy the process and the people involved.
MEGASERVICE PROMISE
Megaservice means never being out there alone. It means having someone watching out for you, considering every contingency, every possibility. For our clients, we have worked through emergencies, market jolts, shortages. NOTHING stops us from getting the freight where it's going. We've earned our stripes as transportation professionals. We do it with style, grace and a smile. It's more than just business. We enjoy it - and it shows.
Karen Pelle, President - for Team Megatrux
THE TEAM MEGATRUX PHILOSOPHY
Get to know the client up close and personal to learn his/her needs and expectations.
Respond with an understanding sense of urgency.
Place the customers' needs first.
Get the job done, no matter what it takes.
Maintain consistent service, 24 hours a day, 7 days a week.
Work as a team to assure extraordinary quality control and customer satisfaction.
Get to know the drivers up close and personal.
Go out of your way for drivers so they will reciprocate for Megatrux clients.
Communicate clearly and often with customers and carriers.
Reiterate and confirm to assure accuracy and mutual understanding.
Make maximum use of technology for efficiency and speed.
Never let technology replace the personal touch.
Constantly expand knowledge and technological capabilities.
Constantly hone skills to provide cutting edge service in specialized areas.
Perform our service with style, grace and a smile.
Maintain a corporate environment that attracts and retains professionals committed to personal excellence.
Help clients have a good day as well as wishing them one.