Labor Management System (LMS) Implementation: Six Critical Success Factors

By GoalPost™ Kurt Salmon Associates

The overwhelming benefits of implementing a labor management solution (LMS) as the foundation to a healthy performance culture have been proven time and time again. Significant increases in workforce productivity (30% to 50% or more) and associated reductions in operating costs (often as high as 35%) result in rapid savings that can be used to fund other long-term supply chain investments such as warehouse management systems and material handling equipment. The speed-to-benefit and return on investment (ROI) of those initiatives can be accelerated by implementing the LMS first. But like all major supply chain initiatives, the transition to an effective performance-based culture has unique challenges.

Over the past three decades, KSA has mastered the art and science of LMS implementation with close to 200 implementations of GoalPost™ — KSA's best-of-breed workforce performance management and incentive pay software solution — and its predecessors, as well as numerous implementations of other LMS vendors' solutions. Seasoned KSA installation teams cite the following six critical success factors for a fast, successful LMS implementation.