IBT Improves Efficiency With Infor10 Distribution iBusiness (A+)

As a key component of its ongoing strategy to optimize inventory, strengthen relationships, and increase sales volume, IBT, Inc. decided that it needed to implement steps to get products to customers more quickly and efficiently. With about 26,000 orders handled per month and about 80,000 SKUs in 46 locations, streamlining the process appeared to be a monumental task. Darrell Hensley, corporate operations manager, explains, "Our goal was to reduce our 24 million-dollar on-hand inventory by 30%. To accomplish that, we needed to take advantage of our suppliers' inventories more efficiently.

We also wanted to reduce our order processing expenses by relying more on suppliers, and to increase customer service productivity."

As a distributor, IBT began investigating the possible approaches and benefits of supply chain collaboration, including how it helps companies anticipate future demand and prepare for it, and how it improves overall operational efficiencies.