Falcon Technologies' Business Soars On Infor10 Distribution Business (SX.e)

After several years in the business, FTI's management team recognized that its legacy accounting system was no longer adequate for managing its rapidly growing business. Lacking distribution-critical functionality such as usage histories, suggested purchase orders, and turnover reports, FTI understood the benefits of implementing an industry-specific solution. Its objectives were to help the company significantly raise productivity levels and lower costs.

Steve Frayn, controller at FTI, surveyed the company's department managers to identify their requirements and match them with software solutions. After evaluating their responses, Frayn winnowed the solution supplier list because many could not meet FTI's exacting requirements. The few remaining competitors provided product demonstrations and discussed how their solutions could benefit FTI.

Infor10™ Distribution Business (SX.e) software, presented to FTI by Infor partner Earnest & Associates (E&A), emerged as the leading contender. Notes Frayn, "The Distribution Businessdemonstration showed us how the software could alleviate our specific problems regarding sales order processing, nonstock item handling, and other key issues, such as how to help a customer service representative be more productive."