First deployments with leading restaurant chain lowered dispatcher workloads by up to 70%, as a result of automatically distributing orders to drivers in real-time
Chicago, IL and Tel Aviv-Yafo /PRNewswire/ - Bringg, the leading delivery logistics platform for enterprises, today announced the launch of a new platform module which allows businesses, such as branches of large restaurant and retail chains, to automatically distribute orders to their drivers in real-time.
Auto-Dispatch helps optimize the efficiency of their delivery processes and reduce the operational costs involved in dispatching, while perfecting the customer experience through highly improved on-time delivery rates. These goals are achieved by automatically providing each driver with as many orders as possible for a certain area, while making sure that all orders leave the location early enough to ensure that they reach the customer on time.
Bringg's Auto-Dispatch technology empowers business branches and their delivery drivers through:
In initial deployments, Auto-Dispatch improved on-time delivery rates by 58%. It also decreased dispatcher workloads by up to 70% under normal load so that they became available to handle other on-site tasks. These results translate directly to significant improvements in both customer satisfaction, staff capacity and the bottom line.
The module operates based on Bringg's patent-pending optimization algorithm which takes into account the unique constraints and needs of each company, as well as their business goals. These parameters ensure that Auto- Dispatch operates in perfect synchronization with management policy and preferences, such as the time required for order preparation and packaging, and the time by which an order must leave the premises in order to meet customer expectations.
Lior Sion, Co-Founder and CTO of Bringg said: "This new technology is a game-changer for businesses, such as restaurants, that work with the tightest delivery deadlines and that are continuously looking for way to improve the on-time delivery rates, while fostering a more transparent delivery environment." Lior added, "We've already started piloting this technology with key clients who have seen a drastic improvement in driver performance and punctuality. In addition, Auto-Dispatch provides a fully automated process which eliminates the need to have on-site staff manually assign orders to drivers."
Bringg is the leading delivery logistics solution, providing enterprises with the most efficient way to manage their complex delivery operations. Some of the world's best-known brands in more than 50 countries are already gaining clear strategic value from our powerful SaaS platform which offers the real-time capabilities they need in order to achieve logistical excellence across their delivery ecosystem. Companies from the retail, grocery, restaurant, consumer goods, logistics, healthcare and services industries trust Bringg's technology platform to help them establish successful cost-effective operations, streamline their logistical operations for peak efficiency, and create perfect delivery experiences for their customers.
For more information and to request a demo, please visit our website at http://www.bringg.com.
SOURCE: BringgCopyright 2018 PR Newswire. All Rights Reserved