By David Sisco, head of the retail segment marketing group, UPS
Consumers’ increasing fulfillment expectations and requirements have a powerful influence on omni-channel retail. E-commerce purchase delivery expectations are quickly changing, putting pressure on retailers to minimize fulfillment cost and complexity while maximizing fulfillment speed.
Enterprise Resource Planning (ERP) has long been a key enabler for manufacturers to effectively run their businesses. Still, the efficiencies that come with a well implemented ERP strategy can be gained in many other types of organizations. Wholesalers and distributors, organizations that are often aligned with the goals of manufacturers, have a particular need for ERP
Today’s mobile workers require real-time communications and access to critical business data to make informed decisions at the point of customer service. Many of these information workers utilize multiple devices — such as smartphones, VoIP phones, two-way radios, laptop or tablet computers, GPS navigation systems, and bar code scanners — throughout the course of a normal business day.