Cold Chain Product Integrity: Platform-as-a-Service (PaaS)
Dyzle is a global innovator in measuring, analyzing, distributing and displaying business process data in real-time, providing complete visibility in the cold chain. Our innovative and world-leading platform-as-a-service (PaaS) solution provides our customers with complete and accurate intelligence and automated compliance reports related to the quality of temperature sensitive products.
Monitor Products In Production, Storage, & Transportation: DyzleLiveWare®
When a certain temperature limit or storage time is exceeded, you run a great risk of loss and product write off. Continual insight into the conditions under which your products are produced, stored or transported reduces this risk. DyzleLiveWare® helps you achieve this and therefore reduces your lost product write-off costs.
Cold Chain Monitoring: Food & Retail
Do you actually know what happens in your suppliers’ operations and how the transport is arranged? Does the storage time of your products fall within the limits during every step of the preparation process?
Installed Base Management & Entitlements
In service, visibility is priceless. Nothing has the potential to frustrate and disappoint your customer more than a service technician or call center agent who knows nothing about the issue or challenge the customer is facing, and the history behind it.
Work Order Management & Advanced Scheduling
Lost carbon copies, illegible handwriting and unclear expectations of the service to be performed can cause huge headaches for you and your customers. Ensure that you dispatch technicians effectively, fulfill Service Level Agreement (SLA) commitments and keep your customers loyal and delighted.
Talented and informed dispatchers work wonders with the daily schedule – mentally balancing technician locations, skill sets, expertise, priority customers, and emergency situations with ease. But what happens when there are hundreds of techs to manage, or thousands? As complexity rises, humans need a bit of assistance.
Service Parts & Inventory
Spare part shipments and RMAs are an integral part of your service strategy. You need to track and closely monitor every product, part, or unit that comes in or goes out of your organization.
Reverse Logistics & Depot Repair
Returns represent one of the most logistically challenging processes in your service chain - for you, your suppliers, your distributors, and your customers. For organizations in industries like consumer electronics, high technology or medical device manufacturers with large volumes and complex, global service networks, the challenge is even more daunting.
Reporting & Dashboards
Today’s fast-paced, competitive service environment demands visibility across your entire field service organization. Achieve your goals with powerful information to help you make decisions that keep customers happy and revenues flowing. Get instant status on installed products with warranties expiring, delayed RMAs, critical work orders, and much more.
Operating on the thinnest of margins, distributors must continually find ways to improve processes in order to attract and retain customers. Both customers and suppliers demand increasingly high levels of service, fast access to information, and perfectly timed product delivery.