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Revisions To Handheld Terminals Give Dunkin' Donuts A Better Grip On Back-Office Procedures
Source:
Psion
The Client
Dunkin' Donuts is the world's largest coffee shop chain and is famous for its donuts, muffins and bagels which are baked on the premises. The company was founded in 1950 and has been in the franchising business since 1955, operating over 4000 franchised outlets in 20 countries.
Requirement
Dunkin' Donuts' franchisees in the northeastern United States wanted an easy-to-use system which would help them both with the running of their business and their reporting requirements to Dunkin' Donuts' accountants.
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