White Paper: Gaining A Competitive Advantage: Insight For Dynamic Mission-Critical Service Parts Logistics In A Fluctuating Economy

As corporate spending drops, capital expenditures on new high tech equipment are significantly impacted. Companies are now investing more on upkeep of existing equipment, placing a greater emphasis on repair and maintenance as opposed to new acquisition.

Compromising the performance of critical business processes supported by technology networks is not an option. This repair versus buy mentality creates a unique opportunity and places increased demand on the resources of high tech manufacturers and service providers. To be competitive, they must be prepared to react accordingly.

To support this demand, a reliable supply of service parts assets to keep mission-critical data networking, storage and telecom systems functioning is needed. This requires a sound supply chain that can guarantee the right part, in the right place, at the right time, to facilitate timely service and repair to fulfill new and existing SLA obligations worldwide. Without the ability to deliver, business is at risk.

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