News | April 26, 2010

Logisticians Outline Service Supply Chain And Reverse Logistics Solutions For An Evolving Customer Support Environment

Service logistics executives will meet June 14 – 16 in San Diego, CA, to discuss ways to optimize customer support at Interlog Summer, the service parts supply chain and reverse logistics conference.

Hewlett-Packard, Cisco Systems, GE Healthcare, Pitney Bowes, KLA-Tencor and more discuss how to increase the efficiency and profitability of after-sales repair and service parts operations.

San Diego, April 2010 – Service logistics executives will meet June 14 – 16 in San Diego, CA, to discuss ways to optimize customer support at Interlog Summer, the service parts supply chain and reverse logistics conference.

Issues discussed, debated, and benchmarked at Interlog Summer include: reverse logistics strategies, operating the Latin America supply chain more efficiently, greening the supply chain, increasing service parts operations profitability, and optimizing the after-sales repair cycle.

"Service logisticians have realized that optimizing reverse logistics solutions and global service parts operationsnot only significantly increases the level of customer service and support; it also drastically contributes to increasing their company's bottom line," says Sara Mueller, Executive Director of Interlog Summer. "This niche event provides a unique forum for manufacturing executives to brainstorm and learn from each other during a time when it has never been more important for service executives to innovate their global supply chains."

The high-tech manufacturing companies presenting at the conference include 3PAR, ADTRAN, Cisco Systems, Data Domain, Diebold, Eastman Kodak Company, GE Healthcare, Gerber Scientific, HP, KLA-Tencor, Lumenis, Motorola, NetApp, Nikon Precision, Ortho Clinical Diagnostics, Plantronics, Pitney Bowes, Sun Microsystems, and more.

These industry executives will be joined by over 150 other reverse supply chain and service parts operations executives for three days of dialogue at this global supply chain conference.

SOURCE: Service logistics

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