Honeywell's New ''Service Made Simple'' Offers Customers Comprehensive, Affordable Repair
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Honeywell recently announced its new Service Made Simple repair service program a package focused on providing high quality device repair coverage with rapid turnaround for all Honeywell’s handheld scanners and Dolphin Mobile Computers.
A key benefit of Service Made Simple is its comprehensive coverage. Under the program, devices will be repaired by qualified Honeywell technicians for any problems due to normal wear-and-tear or accidental breakage including parts and labor. In addition, Honeywell guarantees three-day service turnaround and overnight return shipping to ensure customers have the devices back in service quickly and performing at maximum capacity. Value-added maintenance is also an integrated component of the program, guaranteeing that all devices sent for service will automatically receive any pending engineering changes, such as firmware upgrades, at no extra cost.
"Service Made Simple combines the key features that help reduce a customer’s overall cost of ownership, offered in a single package that’s ready to begin on day one of deployment," stated Rick Franklin, VP of Services, Honeywell Imaging and Mobility. “This gives customers the confidence that they’ve invested in a reliable, high-quality service platform for getting a device fixed and back in the field quickly."
Service Made Simple is offered in both three- and five-year programs, based on the product’s standard warranty duration.
For more information on Honeywell Imaging and Mobility, visit www.honeywell.com/aidc.
About Honeywell
Honeywell International is a $36B diversified technology and manufacturing leader, serving customers worldwide with aerospace products and services; control technologies for buildings, homes and industry; automotive products; turbochargers; and specialty materials. Based in Morris Township, N.J., Honeywell’s shares are traded on the New York, London and Chicago Stock Exchanges. For additional information, please visit www.honeywell.com.
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