Tri-State is ISO-9000 certified

Once Tri-State Express. obtained its ISO9002 registration, many people have asked, "Just what is ISO?" Let us explain…

ISO 9000 (from the International Organization of Standardization) is a series of international quality standards that tell suppliers and purchasers what is required of a quality management system. They are basically common sense put onto paper that can be used by all types of industrial or service operations. These standards can apply to any size company, from one employee to 1,000,000.

ISO9000 identifies the basic disciplines and specifies the procedures and criteria to ensure that products or services meet customer requirements. By building quality into every stage of an operation through soundly based and efficient procedures, waste and rework can be reduced. As a result, customers are satisfied.

So, why do we know this is the right thing for Tri-State Express? We are growing by leaps and bounds, and we want to be sure we are not just getting bigger, we are getting BETTER. By implementing a quality system at every level of our organization, every employee knows his or her responsibility for quality. ISO allows us to build our own quality system using input from all employees to ensure that it is worthwhile.

As you can see, ISO9002 gives you one more reason to trust your transportation needs to Tri-State Express, Inc. In this ever-changing, competitive industry we are striving to beat the competition by taking every step to improve our service. We greatly appreciate the fact that you have chosen to do business with us, and in return, this is just one more way we pledge our continuing efforts to offer you "safe, superior quality motor freight service at a maximum value."