Case Study
Advance Car Carriers: In It For The Long Haul
Advance Car Carriers (ACC) is a leading independent Australian logistics supplier, providing on-time car carrying services for the Sydney, Brisbane and Melbourne metropolitan areas, along with regular interstate & intrastate deliveries. Being such a high volume automotive logistics supplier, ACC requires a flexible and responsive communication structure to ensure delivery accuracy and efficiency.
Over the years as ACC has grown its operations, the paper based reporting and communication systems the company was using had been pushed to their limits. Issues including reporting inaccuracies and significant time investment from staff to find answers for their clients, which include rental car companies and car-yards — highlighted that there were a number of flaws inherent in their paper-based systems.
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