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UPS and Honeywell recently announced they are teaming on a new-generation handheld computer for UPS drivers that will further improve communications links while adding a number of other industry-leading features. UPS will deploy more than 100,000 Honeywell mobile computers worldwide.
Known internally at UPS as the DIAD V (Delivery Information Acquisition Device V), the Honeywell mobile computer features innovative cellular technology that provides on-the-fly switching between cellular carriers, meaning the computer can automatically jump to another cellular carrier if the preferred carrier's signal is lost. This industry-leading technology, when combined with Honeywell's sophisticated 2D imaging capabilities, will further ensure the package tracking and reliability that customers expect from the world's largest delivery company.
At approximately half the size and weight of the DIAD IV, the new, more durable mobile computer will feature:
- A state-of-the-art color display and microprocessor with substantially expanded memory – all to support driver training and future applications like navigation. For example, the DIAD V will enable maps to be displayed to help a driver avoid a traffic jam.
- A color, auto-focus, flash camera to enhance proof-of-delivery and help resolve customer claims more quickly.
- Faster Wi-Fi support (600 mbps) to enable larger and richer content downloads such as training videos to 90,000 drivers simultaneously.
- An aggressive 2D imager that can decode many symbologies, including existing UPS linear barcodes and the UPS Maxicode, and thus speed the upload of additional package information at the time a package is first picked up. The 2D imager also will make it even easier to "capture" a clear view of a recipient's signature.
UPS will begin field testing the device in late 2010 with plans to begin a multi-year, global deployment in 2011. The DIAD V will be approved for operation in more than 100 countries.
"Starting in 1991, UPS was the first in its industry to equip drivers with a handheld computer," said David Barnes, UPS's chief information officer. "Over the past two decades, the DIAD has become a critical component of an integrated global network that's now tracking more than 15 million deliveries every day."
"Through each successive generation of the DIAD, UPS has leveraged technology to deliver superior service by accelerating the availability of customer tracking data, and by improving our ability to communicate about customer needs with UPS drivers," Barnes continued. "I am confident the deployment of Honeywell's computer as DIAD V will continue that successful trend."
"Honeywell is committed to providing technologies that our customers demand. By introducing the industry's first wireless mobile computer that remains continuously connected to cellular service, regardless of the local carriers available, we are delivering on this commitment once again," said Darius Adamczyk, president of Honeywell Scanning & Mobility.
"UPS' technical leadership and real-world application of advanced technologies is well recognized throughout the industry and Honeywell is excited to provide the platform for DIAD V," Adamczyk added. "We view UPS' selection as a tribute to our investment in mobility and the development of revolutionary wireless technologies."
About Honeywell International
Honeywell International is a Fortune 100 diversified technology and manufacturing leader, serving customers worldwide with aerospace products and services; control technologies for buildings, homes and industry; automotive products; turbochargers; and specialty materials. Based in Morris Township, N.J. For more information, visit www.honeywellnow.com or visit www.honeywell.com
UPS is the world's largest package delivery company and a global leader in supply chain and freight services. With more than a century of experience in transportation and logistics, UPS is a leading global trade expert equipped with a broad portfolio of solutions. Headquartered in Atlanta, Ga., UPS serves more than 200 countries and territories worldwide. The company can be found on the Web at UPS.com and its corporate blog can be found at www.blog.ups.com. To get UPS news direct, visit pressroom.ups.com/RSS.
SOURCE: Honeywell

